🔒 Privacy Policy — How We Protect Your Data

Privacy Policy

Last Updated: May 2026

At Glokore Bio-Collagen Mask (operated by Direct Dash Co dba Glokore), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website glokorebio-collagenmask.glokore-us.com or make a purchase.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website.

What Information Do We Collect?

We collect the following types of information when you interact with our website:

🔹 Personal Information You Provide:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment gateways)
  • Order history and product preferences
  • Skin type or skincare preferences (optional, for personalized recommendations)

🔹 Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device information (mobile, desktop, tablet)
  • Pages viewed and time spent on each page
  • Referring website
  • Cookies and similar tracking technologies

🔹 Communication Records:

  • Customer support emails and chat messages
  • Phone call records (for quality assurance)
  • Product reviews and feedback you submit

How Do We Use Your Information?

We use your information for the following purposes:

  • ✅ Order Processing — To process, fulfill, and ship your Glokore Bio-Collagen Mask orders, including payment confirmations and delivery updates.
  • ✅ Customer Support — To respond to your questions, complaints, refund requests, or skincare concerns.
  • ✅ Marketing Communications — To send you promotional offers, new product announcements, skincare tips, and educational content (only if you opt-in). You can unsubscribe at any time.
  • ✅ Website Improvement — To analyze website traffic, user behavior, and improve our content, design, and shopping experience.
  • ✅ Subscription Plan Management — If you opt into the monthly Subscription & Refresh Plan, we use your information to process recurring orders.
  • ✅ Fraud Prevention — To detect, prevent, and address technical issues, unauthorized transactions, or fraudulent activities.
  • ✅ Legal Compliance — To comply with applicable laws, regulations, court orders, or government requests.

Do We Share Your Information With Third Parties?

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share limited information with trusted partners under the following circumstances:

  • 📦 Shipping & Fulfillment Partners: Your name, shipping address, and contact info are shared with shipping carriers (USPS, UPS, FedEx) to deliver your Glokore Bio-Collagen Mask order.
  • 💳 Payment Processors: Payment details are processed by PCI-compliant third-party payment gateways. We do not store your full credit card information on our servers.
  • 📊 Analytics Providers: Aggregated, anonymized data may be shared with analytics services (e.g., Google Analytics, Microsoft Clarity) to improve our website.
  • 📧 Email Service Providers: If you opt into our email list, your email is stored with our email service provider for delivery purposes only.
  • ⚖️ Legal Requirements: We may disclose information if required by law, court order, or to protect our legal rights, property, or the safety of our users.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Keep your shopping cart contents between sessions
  • Track website performance and analytics
  • Show relevant advertisements on partner platforms

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

We may also use retargeting pixels (e.g., Meta Pixel, Microsoft Advertising Pixel) to show our products to visitors on other websites.

How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to:

  • Fulfill your orders and provide customer support
  • Manage active subscription plans
  • Comply with legal, tax, or accounting requirements
  • Resolve disputes or enforce our agreements

Typically, order records are retained for 5 years for tax and legal purposes. Marketing email lists are retained until you unsubscribe.

How Do We Protect Your Information?

We take data security seriously and implement industry-standard measures to protect your information:

  • 🛡️ SSL Encryption — All transactions are protected by 256-bit SSL encryption.
  • 🛡️ Secure Servers — Customer data is stored on secure, monitored servers.
  • 🛡️ Limited Access — Only authorized personnel have access to personal information.
  • 🛡️ PCI Compliance — Payment processing is handled by PCI-DSS compliant gateways.
  • 🛡️ Regular Audits — We perform regular security audits to identify and fix vulnerabilities.

While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security against all cyber threats.

Your Rights & Choices

As a Glokore Bio-Collagen Mask customer, you have the following rights:

  • ✅ Access — Request a copy of the personal information we hold about you.
  • ✅ Correction — Request corrections to inaccurate or incomplete data.
  • ✅ Deletion — Request deletion of your personal information (subject to legal requirements).
  • ✅ Opt-Out — Unsubscribe from marketing emails at any time.
  • ✅ Subscription Cancellation — Cancel your auto-refresh subscription plan anytime.
  • ✅ Data Portability — Request your data in a portable, machine-readable format.

To exercise any of these rights, contact us at support@glokore.com or call +1 (888) 884-1250.

California Residents — CCPA Notice

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell your data)
  • The right to non-discrimination for exercising your CCPA rights

To submit a CCPA request, contact us at support@glokore.com.

Children's Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or accuracy of those external websites. Please review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page.

Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

  • 📞 Phone: +1 (888) 884-1250 (Toll-Free, US Support)
  • 📧 Email: support@glokore.com
  • 🏢 Mailing Address: Direct Dash Co dba Glokore, 5725 S Valley View Blvd, Suite 5, #70216, Las Vegas, NV 89118-3122
  • 📦 Return Address: Glokore Returns, 7233 Freedom Ave NW, North Canton, OH 44720

We will respond to your inquiry within 30 business days.

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© Copyright 2026 Glokore Bio-Collagen Mask. All Rights Reserved.

Affiliate Link Disclosure:
Some purchase links on this page may point to an affiliate tracking URL. If you purchase through these links, a commission may be earned at no additional cost to you. This commission relationship does not influence the accuracy, neutrality, or integrity of the information presented on this page. To purchase directly from the brand, visit the official Glokore website.

Cosmetic & Skin Care Disclaimer:
The Glokore Bio-Collagen Mask is a cosmetic skin care product designed to support hydration, plumping, and glow. It is not intended to diagnose, treat, cure, or prevent any disease or skin condition. If you have a diagnosed skin condition, are pregnant or breastfeeding, have severe allergies, or are recovering from recent facial surgery — consult a qualified dermatologist before use. Do not use on open wounds or active infections.

Publisher Responsibility Disclaimer:
The publisher has made every reasonable effort to ensure the accuracy of the information presented on this page based on publicly available product materials and skin care research. The publisher does not accept responsibility for errors, omissions, or outcomes resulting from the use of information provided.

Results May Vary:
Individual results will vary based on factors including skin type, age, consistency of use, lifestyle habits, and other individual variables. Results shown or referenced are not guaranteed. Always verify current pricing on the official Glokore Bio-Collagen Mask website before purchasing.